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Senior Sales Account Manager- IT Sector
JOB_REQUIREMENTS
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Salary
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Responsibilities
- Identify leads or opportunities for all LoBs across assigned accounts to achieve sales targets, engaging in opportunity assessments with input from relevant LoB Managers.
- Prepare and maintain comprehensive information for reporting purposes, tracking the status of each opportunity or lead.
- Report opportunity assessments for joint projects to the manager, contributing to decision-making processes with the steering committee.
- Develop new client relationships and acquire new accounts in coordination with the Sales Manager.
- Manage communications and resolve issues related to assigned accounts.
- Respond to client inquiries and correspondence promptly.
- Generate sales opportunities across the country within assigned accounts, aligned with sales targets.
- Participate in bidding decisions for country-level opportunities alongside the Sales Manager, Country Manager, or CCO, based on the DOA.
- Follow up with COM and Project Managers to monitor project progress and ensure timely delivery.
- Monitor profit/loss status of country projects and liaise with LoBs for financial performance insights.
- Oversee client proposals, order processing, and cash flow management.
- Negotiate prices with suppliers as needed.
- Prepare and submit monthly progress reports on assigned accounts to the relevant Sales Manager.
- Update CRM with all opportunity and account information.
- Collaborate with the Sales Manager and Presales team to develop market and pricing strategies.
- Schedule follow-up visits to ensure project smoothness and client satisfaction.
- Engage with old clients to generate new opportunities and maintenance contracts.
- Support industry knowledge development through participation in virtual SIGs.
- Coordinate with Presales to stay updated on LoB portfolios and new solutions/products.
- Customer service orientation
- Strong sales and marketing capabilities
- Excellent communication, interpersonal, and negotiation skills
- Problem-solving proficiency
- Fluent in English
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