Client Relationship & Portfolio Development
- Build, manage, and expand a portfolio of high-value clients and collectors through proactive outreach and personalized engagement.
- Deliver exceptional and highly tailored client experiences aligned with the Maison's values of exclusivity, discretion, and refinement.
- Develop long-term client loyalty through consistent follow-up, relationship nurturing, and bespoke service initiatives.
- Support the boutique in attracting new high-potential clients through networking, referrals, and events.
Sales Leadership & Commercial Performance
- Consistently achieve and exceed individual sales objectives, including complex and high-value transactions.
- Act as a senior reference point within the sales team for closing strategies, negotiation approaches, and client engagement best practices.
- Contribute actively to boutique sales performance by identifying commercial opportunities and supporting team momentum during peak periods.
- Ensure a balance between immediate sales performance and long-term client development.
Brand Representation & Expertise
- Represent A. Lange & Söhne with professionalism, credibility, and deep product knowledge across all client touchpoints.
- Communicate brand heritage, watchmaking philosophy, and product narratives with clarity and authenticity.
- Maintain strong knowledge of collections, novelties, and strategic pieces to support both individual and boutique sales objectives.
Team Support & Boutique Contribution
- Support boutique management in mentoring junior team members and sharing best practices in client relationship management and sales excellence.
- Contribute to maintaining the highest standards of boutique presentation, service execution, and operational discipline.
- Participate in client events, launches, and boutique initiatives designed to strengthen engagement and drive performance.
- Provide qualitative feedback to management regarding client trends, market insights, and sales opportunities.
Profile Requirements
- Significant experience in luxury retail sales, preferably within high-end watchmaking, jewelry, or ultra-luxury sectors.
- Proven track record of consistently achieving strong sales performance and managing high-value transactions.
- Experience managing established client portfolios and developing repeat business is essential.
Expertise & Skills
- Strong product knowledge and genuine passion for luxury craftsmanship; knowledge of fine watchmaking is highly desirable.
- Excellent relationship-building skills with the ability to engage confidently with high-net-worth clientele.
- Advanced negotiation, selling, and closing capabilities.
- Strong organizational and clienteling skills, including follow-up discipline and portfolio management.
Personal Attributes
- Leadership presence with the ability to influence and support team performance.
- Highly client-centric mindset with exceptional interpersonal and communication skills.
- Discretion, professionalism, and polish aligned with ultra-luxury brand expectations.
- Proactive, results-driven, and collaborative approach.
Job code: EX-C941679F
Job type: Full-time
Location: Dubai
Experience: Advanced (5-10 yrs)