Senior Sales Engineer

Job Summary:

Responsible for the Sales operation (prospection, presentation, negotiation, deal-closing, follow-up on payment and delivery) in specific target industry sectors, products and/or customer accounts.

Responsibilities:

• Prospection: Targeting new customers who have not previously purchased from the Company, or regain lost customers, or maximize the potential of existing accounts.
• Speed: Respond to any request from a prospect, customer, colleague or supplier within 24 hours, to maximize customer satisfaction and maintain a professional company image.
• Competence: understand the customers' specific requirements, collect detailed information and prepare RFQ forms and quotations, in coordination with Sales, Technical and Supplier teams.
• Relationship: Maintaining continuous contact with prospects and customers, being the 360-degree touch-point for nurturing a long-term relation.
• Developing and maintaining a high level of technical product knowledge via continuous trainings.
• Understanding the customer's needs, to identify needs of improvement and maximize the sales potential.
• Conduct product demos to customers in showroom, at other customers, or at international suppliers.
• Set pricing and negotiate with suppliers and customers to achieve targets.
• And other duties as assigned or required.

Knowledge and skill Requirements:

• Degree: Engineering.
• Experience: 4 to 6 years in sales.
• Languages: Arabic, English.
• Computer literate (MS Office, Outlook).
• Good verbal and written communication skills.
• Strong negotiation and people relationship skills.
• Clear reporting skills, to describe in detail all the work done and feedback from customer.
• Detail-oriented, to include photos and a full description of work done or request from customer.
• Honesty, to communicate honestly with all colleagues and customers about all topics.
• Hard work, to complete tasks fully and follow-up until completion.
• Dedication, to complete tasks on time.
• Pleasant and respectful relations with colleagues and management.
• Professional attitude and positive customer approach.