- Coordinate and manage all aspects of the shipment process, including booking, documentation, and customs clearance.
- Communicate effectively with clients, suppliers, and carriers to ensure smooth and timely delivery of goods.
- Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.
- Ensure compliance with international trade regulations and customs requirements.
- Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise.
- Provide exceptional customer service by promptly addressing any inquiries or concerns from clients and maintaining strong relationships with key stakeholders.
- Optimize shipping routes and methods to minimize costs and improve efficiency.
- Stay updated on industry trends, regulations, and best practices to continuously improve the freight forwarding process.
- Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance.
Freight Forwarder Required Skills
- Excellent communication and interpersonal skills to effectively communicate with clients, suppliers, and carriers.
- Strong organizational and multitasking abilities to manage multiple shipments and deadlines simultaneously.
- Attention to detail to ensure accurate documentation and compliance with customs regulations.
- Problem-solving skills to handle unexpected issues or delays in the shipment process.
- Proficiency in logistics software and systems to track shipments and generate necessary documentation.
- Strong knowledge of international trade regulations and customs requirements.
- Ability to work well under pressure and in fast-paced environments.
- Excellent time management skills to prioritize tasks and meet deadlines.
- Strong negotiation skills to secure favourable rates and terms with carriers and suppliers.
- Ability to work independently as well as part of a team to achieve common goals.
Required Qualifications
- A degree in logistics, supply chain management, or a related field is preferred.
- Previous experience in freight forwarding or logistics is highly desirable.
- Knowledge of international shipping documentation and customs clearance procedures.
- Familiarity with shipping regulations and compliance requirements.
- Proficiency in computer systems and software used in logistics operations.
- Excellent written and verbal communication skills in the English language. Proficiency in additional languages is a plus.
- Strong problem-solving and decision-making abilities.
- Ability to handle a fast-paced work environment and work with tight deadlines.
- Strong attention to detail and organizational skills.
- Ability to work in a team and collaborate effectively with colleagues and stakeholders.
Job Type: Full-time
Pay: AED4,500.00 - AED6,500.00 per month
Education:
Experience:
- Forwarding: 3 years (Required)
Location: