Senior Sales Manager

Overview

A Senior Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Responsibilities

• Analyse local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognize potential opportunities
• Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
• Attend sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

Qualifications

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

Advantageous capabilities

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What it will be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work locations

DoubleTree by Hilton Business Bay

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Sales