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Senior Sales Operations Analyst - Lease Administration

The Senior Sales Operations Analyst – Lease Administration supports the execution and administration of post‑signature lease agreements by ensuring contract terms are accurately captured, configured, and maintained across contract and revenue systems. The position partners closely with Finance and internal stakeholders to validate key lease details, support billing and revenue accuracy, and resolve standard contract inquiries or discrepancies.

RESPONSIBILITIES, other duties may be assigned.

Execute post‑signature contract setup for leases, amendments, and renewals
Abstract executed contract terms and maintain accurate records in Icertis CLM
Configure contracts, pricing schedules, escalations, and billing triggers in Salesforce Revenue Cloud
Validate key terms including lease term, commencement, power capacity, pricing, and escalations
Partner with Finance to support billing setup, accruals, and revenue accuracy
Respond to internal inquiries related to executed lease terms
Identify contract discrepancies and escalate issues as needed
Works on standard to moderately complex data center or real estate leases
Operates within defined processes and controls
Limited decision‑making authority; escalates non‑standard issues
Supports a defined portfolio or region

BASIC QUALIFICATIONS

Bachelor’s degree or relevant work experience
3–5 years in Lease Administration, Sales Ops, Deal Desk, or Revenue Ops Knowledge of Microsoft Office Suite
Salesforce.com CRM or equivalent CRM system experience is a plus
Proven customer-facing administrative support, multitasking, and time management skills

PREFERRED QUALIFICATIONS

Prior experience in a data center and/or IT environment
Working knowledge of Icertis CLM and Salesforce Revenue Cloud
Strong attention to detail and contract accuracy
Developing understanding of data center lease constructs

KNOWLEDGE, SKILLS, AND ABILITIES

Positive, can-do attitude.
Excellent interpersonal, written, and verbal communication skills.
Strong analytical and problem-solving skills, well organized, with solid attention to detail.
Results orientation and attention to timely and accurate completion of daily work requirements.
Ability to multi-task, work under pressure and meet deadlines.
Demonstrated ability to interact constructively with individuals at all levels within the organization and to work in a team environment.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.
This position is Bonus eligible.

#LI-LS1

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to

talentacquisition@qtsdatacenters.com

and let us know the nature of your request and your contact information.

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