Senior ServiceNow Developer

We are looking for Senior ServiceNow Developers to join our ongoing ServiceNow implementation project in the Kingdom of Saudi Arabia.

This will be a 6 months-extendable contract, hence looking for candidates available at a short-notice period, ideally immediately.

Key Responsibilities:

• Participate in end-to-end design, configuration, and customization of ServiceNow ITSM/SPM modules.
• Develop and deploy solutions across core ITSM processes such as Incident, Problem, Change, and Knowledge Management.
• Collaborate closely with functional teams, architects, and business stakeholders to translate requirements into scalable technical solutions.
• Ensure adherence to ServiceNow best practices, governance, and coding standards.
• Troubleshoot issues, perform unit testing, and support UAT activities.
• Provide technical mentorship to junior developers and contribute to continuous improvement initiatives.

Key Requirements:

• 5+ years of hands-on ServiceNow development experience, with at least 2+ full-cycle ITSM/SPM implementations.
• Strong understanding of ServiceNow platform architecture, scripting (JavaScript, Glide), and integrations (REST/SOAP APIs).
• Proven expertise in ITSM core modules – Incident, Problem, Change, Knowledge Management.
• Practical experience with Performance Analytics, Virtual Agent, Predictive Intelligence, and Omnichannel features.
• Exposure to SPM (Project, Demand, Resource, and Idea Management) is highly desirable.
• Experience working in large enterprise or public sector implementations in the Middle East (preferably KSA).
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS – ITSM/SPM) are preferred.