- 6-8 years of ServiceNow development experience
- Implementation of CSM Modules in ServiceNow for at least 2 programs.
- Implementation experience using Now Platform, Service Portal, Next UI Framework, Integration Hub
- Experience in Web Services like SOAP and REST to link ServiceNow with existing tools in a network
- Experience in building integration with SAP ECC 6 and S/4 Hana using Integration HUB spokes and BTP
- Hands on experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer
- Extensive experience in Integrating ServiceNow with other systems using custom developed & Integration Hub spokes
- Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events
- Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.
- Implemented Access Control using ACL as well as Query Business Rules.
- Implemented complex processes in ServiceNow using workflows and flow designer
Desired Skills
Digital : ServiceNow_Customer Service Management
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY