Senior Software Engineer

Job Description for Senior ServiceNow Developer

Key Skills: ServiceNow ITSM, ITAM and ITOM, Service Catalogs, JavaScript, CSS

Job Location: Hyderabad
Mode of Work: Work From Office

Experience: 4 to 6 Years

About the job:
We are looking for an enthusiastic and technology proficient ServiceNow Developer who understands the complex processing needs of ServiceNow. If you can build applications, focus on learning and implementing new technology, with the passion to build robust applications.

Know your team:

At ValueMomentum Technology Solution Centers, we are a team of passionate software engineering teams who thrive on tackling complex business challenges with innovative solutions catering to the P&C insurance value chain. We achieve this through a strong software engineering foundation and by continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Platforms, Infra/Cloud, Application, Data, Core, and Quality Assurance.

Join our team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development, leveraging immersive learning platforms. You'll have the opportunity to work with some of the best minds serving insurance customers in the US, UK and Canadian markets.

Responsibilities:

• Technical design and development of ServiceNow applications, modules, and integrations.
• Work with business stakeholders to gather requirements and design solutions that meet business needs.
• Develop and customize ServiceNow applications, workflows, and modules.
• Ensure solutions are scalable, efficient, and aligned with the organization's architecture.
• Develop and implement testing strategies to ensure the quality and reliability of ServiceNow solutions.
• Conduct thorough testing of ServiceNow applications and integrations before deployment.
• Stay current with ServiceNow updates and new features and recommend improvements to existing solutions.
• Identify opportunities for process optimisation and automation.
• Maintain technical documentation for ServiceNow applications and integrations.
• Provide training and support to end users and development teams.
• Communicate effectively with business stakeholders to understand their requirements and provide updates.
• Understanding requirements and developing the code abiding by the Customer coding standards.

Requirements:

• 4+ Years of experience with ServiceNow Modules (ITSM, CMDB, Discovery, Software Asset Management, Hardware Asset Management), including development, customisation, and administration.
• Must have experience with building Custom Applications in ServiceNow.
• Expertise with Business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Experience with JavaScript, HTML and ServiceNow Glide API s.
• Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc
• Provide hands-on development to include creation, configuration, and customisation of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications.
• Experience in creating and maintaining custom patterns, probes, sensors, and schedules for ServiceNow Discovery
• Understand Credential-less and Credential-based Discovery.
• Experience in integrating ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.
• Experience in using ServiceNow plugins, such as MID Server, Pattern Designer, and Service Graph Connector.
• Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
• Experience with Integrating ServiceNow Applications with third party applications, including cloud applications
• Knowledge of ITIL framework and IT operations management concepts
• Familiar with ServiceNow best practices, coding standards, and documentation
• Good customer facing skills and good at communication.
• Enthusiastic to learn and implement new features.