Senior Software Engineer - CRM

Job purpose:

Execute the software development life cycle of applications and programs (installation; configuration; deployment; analyzing; documenting; coding/development; and unit testing).

Key accountabilities and decision ownership:

• Interpret the customer requirements into deliverables (code; installation of a system; deployment. … etc.) and ensure they are well mapped with the requirements
• Participate in the time estimation of projects (when needed) while following the project plan and timeline as well as the organization processes and standards
• Execute the software lifecycle following the agreed on methodology
• Deliver the code as per the agreed on technology stack while following the coding and security guidelines as well as quality standards
• Create and execute unit test cases
• Document the code
• Contribute to code review and project design (when needed)
• Report work progress; technical issues; risks and changes in delivery dates to the technical lead and the project manager
• Support junior members of the team when needed
• Additional accountabilities in case of full stack/frontend assignment:
• Convert visual screens to UI elements for any portal or application
• Create prototypes using UI technologies

Must have professional qualifications:

• Bachelor's degree in computer science or equivalent
• 3+years of relevant experience
• Hands-on experience with Dynamics 365 Customer Engagement modules (Sales, Customer Service, Field Service).
• Strong knowledge of Dataverse architecture, security model, and data modelling.
• Expertise in:
• C# (.NET) for plugins and custom workflow activities
• JavaScript
• PowerApps (model driven, canvas, pages)
• Power Automate
• Strong understanding of solution management.