Senior Solution Engineer (Pre-Sales) – B2B SaaS

Position: Senior Solution Engineer (Pre-Sales) – B2B SaaS
Location: Remote (India-based, supporting US market)
Experience Required: 4 – 6 Years
Working Days: 5 Days/Week (US Timings: 4/5 PM – 3 AM IST)

Review Criteria

Mandatory Requirements:

• Minimum 4+ years of experience in pre-sales or solution engineering within a B2B SaaS environment.
• Proven experience conducting technical discovery sessions, client demos, and POCs with enterprise or mid-market clients.
• Hands-on experience in solutioning, configuring, and implementing technical SaaS demos.
• Strong understanding of APIs, SaaS architecture, and integration workflows.
• Must come from a B2B SaaS product background.

Preferred:

• Experience using CRM systems (e.g., Salesforce) to manage client pipelines and deal stages.
• Exposure to FinTech, billing, accounting, or revenue recognition systems — understanding concepts such as contracts, invoices, receivables, and pricing models.
• Background in computer science or prior coding experience (advantageous).

Role & Responsibilities

Solutioning & Implementation

• Understand client billing models and configure contracts, pricing, and invoicing workflows.
• Lead customer pilots and implementations ensuring complete onboarding within 3–8 weeks.
• Translate complex customer requirements into structured product configurations and workflows.

Pre-Sales & Technical Discovery

• Support the sales team in live demos, sandbox configurations, and RFP responses.
• Conduct discovery calls to map capabilities with customer needs.
• Create and maintain customized demo environments showcasing real use cases.

Internal Collaboration & Escalation

• Represent the voice of the customer across product, tech, and sales teams.
• Provide structured feedback and assist with troubleshooting or escalation where required.
• Ensure smooth handoffs between pre-sales, implementation, and customer success teams.

Documentation & Enablement

• Prepare client-specific onboarding and configuration documentation.
• Contribute to internal knowledge bases, training content, and playbooks.
• Communicate clearly across both business and technical stakeholders.

Ideal Candidate

• 4–6 years of relevant experience in pre-sales or solution engineering (B2B SaaS).
• Comfortable working in US time zone (evening/night IST).
• Strong grasp of SaaS systems, APIs, and product workflows.
• Analytical mindset with structured problem-solving abilities.
• Empathetic communicator with a customer-first mindset.
• Entrepreneurial attitude with willingness to take ownership and wear multiple hats.
• Familiarity with accounting/billing logic and system integration concepts.
• Self-driven, proactive, and outcome-oriented.

Compensation & Benefits

• Fixed + Variable (Performance-based)
• ESOPs (for full-time roles)
• Remote work opportunity (serving US market)
• Health Insurance
• Generous Vacation Policy
• Learning & Development Budget
• Team Events and Company Offsites
• Maternity & Paternity Benefits
• Company Laptop
• Friday Game Nights

Job Type: Full-time

Pay: ₹1,500,000.00 - ₹2,400,000.00 per year

Benefits:

• Health insurance
• Work from home

Application Question(s):

• 1. Are you open to working in US timings (4/5 PM – 3 AM IST)?
• 2. Please provide your CTC breakup (Fixed + Variable).
• 3. Email & Contact number
• 4. Experience in Years in pre-sales or solution engineering (B2B SaaS).
• 5. Current location

Work Location: Remote