Senior Special Programs Coordinator

Department: VP Academic Affairs

Location: Wellesley Hills

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts. This position is based on the Wellesley Hills campus.

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a varied population.

The Senior Special Programs Coordinator performs administrative work and project coordination in the Academic Achievement Center (AAC) at MassBay Community College. The Senior Special Programs Coordinator is responsible for coordinating program operations. This includes using technology to schedule, manage, and implement testing activities. This role also uses platforms such as Slate and EAB to maintain student and learning specialist records and schedules, support the development and assessment of program goals, and organize daily work activities. They will assist students and perform administrative tasks in the AAC as needed. The Senior Special Programs Coordinator will also perform related work as directed by the Director of the AAC.

Key Responsibilities and Duties:

With others, coordinate and monitor program operations within the Academic Achievement Center (AAC), including testing center logistics, tutoring services, and student support initiatives, ensuring alignment with strategic goals;

Coordinate and manage testing logistics and scheduling within the AAC, including placement testing (Accuplacer), make-up testing, challenge exams, and other exams as may be integrated exams (e.g., TEAS, CLEP);

Support AAC program operations by using technology such as Slate and EAB to maintain records, schedules, and workflows related to testing, tutoring, and other academic support services;

Collect, analyze, and report data related to AAC services (testing, tutoring, workshops, etc.) to assess program effectiveness, inform decision-making, and support continuous improvement efforts;

Develop and maintain program and testing schedules to ensure efficient use of staff, space, and resources and a positive student experience;

With the Director, collaborate with Admissions to work with high school guidance counselors in offering placement testing opportunities for local high school students;

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In collaboration with the Director, plan and implement training activities related to testing procedures, technology platforms, and AAC operations;

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Learn, implement, and support the use of technology systems utilized by the AAC, including assisting with onboarding and training of staff and peer professionals on new tools and processes;

Facilitate internal and external communications for the AAC, including updates to testing, programs, webpages, promotion of services and events, and dissemination of information to faculty, staff, and students;

Acquire certifications as necessary to administer and proctor various testing services;

Interact with internal and external agencies and individuals; attend meetings; serve on and/or chair committees as assigned;

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Attend college-related events and represent the college and the AAC at internal and external events as needed;

Participate in meetings and professional development activities and maintain a working knowledge of assigned areas;

• Carry out all other related duties as assigned.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.

Minimum Qualifications:

Master's degree in Education, Counseling, Psychology, Business Administration, Marketing, Education Administration, or other field related to area of assignment; with three (3) years’ experience and/or training involving area of assignment, which may include business management, program/project management, grant administration, budget development, community relations, curriculum development, education, counseling, substance abuse, non-traditional student services, or public assistance programs; or an equivalent combination of education, training, and experience.

Preferred Qualifications:

Sensitivity and commitment to the goals of Affirmative Action;

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Experience working in a community college or similar environment;

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• Demonstrated commitment to working with students in need.

Additional Information:

Salary Range: $73,412 - $82,095, in accordance with one's education and experience as dictated by the collective bargaining agreement classification compensation structure.

As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.

Array of choices for health insurance plans to meet individual/ family needs

Affordable Dental Insurance and vision discount program

12 paid State/ Federal holidays

Generous sick, vacation, and personal time

Flexible Spending Plans to reduce your taxable income

Low-cost basic and optional life insurance

Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement

Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).

Tuition Benefits for employees and dependents at state colleges and universities

Free Employee Assistance Program (EAP)

Eligibility towards Public Service Loan Forgiveness (PSLF)

• Free gym and parking on campus

Need more info: https://www.massbay.edu/employment/benefits

Position Type: MCCC Unit Professional

MCCC Union Title, and Grade: Senior Special Programs Coordinator Grade 5

Source of Funding: State Appropriation

Deadline: April 17th, 2026 or after that until filled.

To Apply: Please include a letter of interest and resume with your online application.

Final candidates are required to provide sealed transcripts and official certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.