Senior Specialist Solutions - Security

About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit:

Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services)and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.

About the Role:

This role is responsible for developing, managing, and enhancing Ooredoo's Managed Security Services portfolio to meet market demand and business objectives. The role collaborates closely with account managers, technology teams, product development, and strategic partners/vendors to design, position, and deliver innovative cybersecurity services that drive growth and customer satisfaction. For more details, please click here.

About You:

• 
  10 years' experience in a similar role.

• Led the end-to-end lifecycle of Managed Security Services (MSSP) offerings from concept, design, and pricing to launch and continuous improvement

• Worked closely with account managers and presales teams to identify customer needs, build value propositions, and support complex deal closures.

• Collaborated with technology and product development teams to ensure service quality, scalability, and alignment with evolving cybersecurity trends.

• Managed strategic relationships with global and regional vendors/partners to enhance Ooredoo's MSSP capabilities and competitive advantage.

• Delivered measurable business outcomes by driving revenue growth, customer satisfaction, and operational excellence across the MSSP portfolio.

• Experience as Product Manager within an MSSP organization for Managed SOC Services that is coupled with a solid background as a technical solution architect/presales engineer for Managed Cyber Security Services.

• Solid experience with business case development, driving pricing and commercials, and negotiating contractual terms for Managed Security Services including experience in solution pricing models

• Ability to work cross-functionally with sales, operations, and project management teams to ensure the successful delivery and satisfactory service performance for Managed SOC customers

• Ability to support sales teams with customer presentations, RFP responses, and competitive differentiators.