Senior Specialist – Terminal Operating System General Cargo

This role ensures that the TOS fully supports operational requirements, integrates effectively with terminal equipment and enterprise systems, and contributes to the overall efficiency, accuracy, and safety of terminal operations. The Senior Specialist acts as a functional and technical expert for General Cargo workflows, providing support, enhancements, and best-practice deployment across Noatum’s multi-terminal environment in alignment with the company’s digitalization and standardization strategy.

Qualifications: KNOWLEDGE & SKILLS
Work Interfaces:
Experience: Port & Marine Terminals, Logistics TOS background
Experience in implementing Ports/terminal solutions for General Cargo / Multipurpose Terminal
Experience in TOS Automations with Cargo handling Equipment
Proven network in the Port and Marine Terminals Industry
Change Management Process and Enhancement activities

Educational and Technical Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field including Engineering / Ports / Logistics.
5–8 years of experience in port or terminal operations, with a minimum of 3 years focused on General Cargo / Breakbulk / Ro-Ro environments.
Hands-on experience working with Terminal Operating Systems (e.g., MOST, CATOS, NAVIS General Cargo, or equivalent).
Strong understanding of terminal operational processes, including vessel planning, yard allocation, warehouse management, and documentation workflows.
Experience with system configuration, integration, and user support in multi-terminal or multi-country settings preferred.

Skills
Strong expertise and Knowledge of TOS and Port Automations
In-depth knowledge of general cargo and breakbulk operations.
Technical proficiency in TOS configuration, data management, and reporting tools (SQL, BI dashboards, or similar).
Ability to communicate effectively with both operational and technical teams.
Hands-on experience in system testing, documentation, and training delivery.
Familiarity with automation interfaces, EDI/API data exchange, and IoT-enabled systems.
Strong commitment to service quality, teamwork, and continuous improvement.
Ability to translate operational requirements into effective technical solutions and documentation and SoW/CR.
Familiarity with cybersecurity and data governance principles.
Strong communication, analytical, and problem-solving skills.

Language Skills:
Fluency in English is required.
Knowledge of additional languages is a plus. (Arabic / Spanish)

Years & Nature of Experience: A minimum of 10 years of experience for the TOS Admin / Support role in Ports and Terminal industry, with at least 5 years in a hands on, preferably in GC/MPT - TOS/Terminal Automation/Digitalization along with Enterprise business applications and other industrial systems.