Senior Staff Analyst - MOIP

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED
Job Classification: Senior Staff Analyst -Mayor’s Office of Innovation & Performance
Reporting Location: 611 Walker Street
Workdays & Hours: Monday – Friday 8:00 am – 5:00 pm *Subject to Change*

About the Mayor’s Office of Innovation & Performance

The Mayor’s Office of Innovation & Performance (MOIP) serves as the City’s in-house consulting and performance improvement team. MOIP leads initiatives that strengthen operational excellence, promote data-driven decision-making, and cultivate a culture of innovation and continuous improvement across City departments. Our work helps ensure that City services are effective, efficient, and responsive to the residents of Houston.

Position Overview

The Senior Staff Analyst will serve as a key member of the Mayor’s Office of Innovation & Performance, supporting enterprise-wide efforts to modernize City operations through data, performance management, and process improvement. This role combines analytical expertise, strategic thinking, and hands-on facilitation to drive measurable improvements in City performance.

The Senior Staff Analyst will lead and support process improvement projects, manage the City’s Turn the Curve performance program, and provide coaching and mentorship to City employees in continuous improvement methods and data-driven best practices.

As part of a small, high-impact team, you will have the opportunity to directly influence how the City of Houston operates — improving the lives of residents through better services, smarter data, and stronger management practices. This is a role for problem solvers who thrive in complexity, value collaboration, and want to make a measurable difference in city government.

Key Responsibilities

• Lead the City’s Turn the Curve performance program, facilitating regular performance review sessions with departments, guiding teams through root cause analysis, and helping them develop and implement data-driven strategies to improve outcomes.
• Lead and support department and enterprise-level process improvement and innovation projects, driving measurable efficiency and performance gains.
• Track, analyze, and evaluate key performance indicators (KPIs) to identify trends, gaps and opportunities for improvement; translate insights into actionable recommendations.
• Support departments in defining KPIs that align with strategic goals and operational priorities.
• Analyze and review management practices, business processes, and service delivery models to identify inefficiencies, savings opportunities, and service enhancements.
• Identify and help implement solutions and systems to advance continuous improvement programs and performance management.
• Partner with departments to embed data-driven best practices into everyday operations.
• Develop and maintain dashboards, scorecards and reports that clearly communicate performance insights to internal and external stakeholders.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Public Administration or field directly related to the type of work being performed.
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

EXPERIENCE REQUIREMENTS
Five years of professional administrative, financial or analytical experience related to the type of work being performed are required.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis

LICENSE REQUIREMENTS None

PREFERENCES

Preference will be given to applicants with:

• Experience working in or with public sector organizations is preferred.
• Certification in Lean Six Sigma, or equivalent process improvement methodology is preferred.
• Demonstrated ability to transform organizations through data-driven performance management.
• Strong oral and written communication skills, with the ability to adapt messages across audiences and levels of the organization.
• Proven project management experience, particularly leading cross-functional teams.
• Demonstrated ability to understand customer needs and drive value throughout end-to-end processes.
• Strong interpersonal and relationship-building skills, with a collaborative and consultative approach.
• Proficiency in Microsoft Office Suite, including advanced Excel and Power BI for data analysis and reporting.
• Experience with intermediate statistical and financial modeling preferred.
• Ability to multi-task in a high-volume, fast-paced environment while maintaining attention to detail.
• Strong critical thinking, problem-solving, and presentation skills.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED
The department will administer, and the applicant must successfully complete a skills-assessment relevant to job description.

SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing if a promotional position; candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade: 28

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (832)393-6051. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm. If you need special services or accommodations, call (832)393-6051. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of the information provided.

EOE Equal Opportunity Employer:
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.