Senior Store Manager

Job Title: SENIOR STORE MANAGER

Location: Delhi

Company: AMARIS by Prerna Rajpal is one of India's most coveted fine jewelry brands. We specialize in handcrafted jewels that are a beautiful juxtaposition of diamonds and ethically sourced stones that are endorsed by various well-known celebrities like Deepika Padukone, Aalia Bhatt, Aishwarya Rai Bachchan, Madhuri Dixit, Sonam Kapoor and many more.

Job Description:

We are seeking a dynamic and experienced SENIOR STORE MANAGER to lead our store sales team and drive the success of our Delhi flagship boutique. The ideal candidate will possess strong leadership skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service and will be responsible for overseeing all aspects of our retail operations.

Responsibilities:

●    End to end ownership of the store.

●    Ability to build and manage relationships with HNI clients and exceptional sales skills to close high-value jewelry

sales (INR 5L-50L);

●    Provide strategic leadership and direction to the boutique team, setting clear goals and objectives to drive sales

and profitability.

●    Develop and execute sales strategies and initiatives to increase revenue and achieve targets.

●    Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding

customer service and exceed customer expectations.

●    Lead by example, actively engaging with customers to build relationships, provide personalized styling advice,

and drive sales.

●    Handle customer inquiries, complaints, and escalations in a professional and timely manner.

●    Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify

opportunities for improvement and implement corrective actions as needed.

●    Conduct regular performance evaluations and provide feedback to staff to enhance their skills and productivity.

●    Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to

create an inviting and luxurious shopping environment.

●    Manage staffing needs, including recruitment, training, scheduling, and performance management, to ensure

adequate coverage and staffing levels to meet customer demand.

●    Collaborate with the marketing team to plan and execute promotional activities and events at the store.

Requirements:

●    MBA from a leading institution and a fashion graduate from a Tier 1 Indian college

●    Proven experience in luxury retail management, with a minimum of 5 years of experience in Direct luxury sales

preferably in Indian designer brands like Gaurav Gupta, Sabyasachi, Tarun Tahiliani, Anita Dongre etc. or real-

estate consultancy firms like JLL.

●    Exceptional ability to sell and engage with HNI clients at a personal level

●    Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets

and deliver exceptional customer service.

●    Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers

●    Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.

●    Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.

●    Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.

●    Flexibility to work evenings, weekends, and holidays as needed.

Interested candidates can mail their resume to hr@amarisjewels.com