SENIOR SUPERVISOR

JOB SUMMARY

The Part Sales Supervisor will play a key role in driving growth in Canrig’s Aftermarket Parts business and supporting the expansion of our new division focused on third-party re-certification, inspection, and overhauling of Top Drives and related equipment. This role requires a candidate with strong industry knowledge, established vendor and customer relationships, and the ability to convert opportunities into revenue through proactive engagement and solution-oriented sales.

Minimum Qualifications / SKILLS

• 8–10 years of experience in oilfield equipment parts sales.
• Good understanding of drilling equipment components, maintenance cycles, and re-certification requirements.
• Proven track record in achieving sales targets and driving growth in parts or service business.
• Strong vendor and customer-relationship skills, with excellent negotiation and communication abilities.
• Ability to work independently with a high level of ownership and accountability.
• Proficient in MS Office and ERP systems.
• Strong analytical and problem-solving skills.
• Self-motivated, organized, and able to manage multiple priorities.
• Collaborative team player with the ability to work cross-functionally

Preferred Qualifications

• Experience specifically in drilling equipment, top drives, or similar mechanical systems.
• Strong vendor and customer network within the MENA region—especially among drilling contractors, rig OEMs, and service companies.
• Experience in third-party re-certification, inspection, or equipment overhauling.

DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES AND AUTHORITIES

• Drive coordination between engineering, operations, and sales teams to align priorities for upgrade kits, NCR resolutions, and major technical modifications.
• Act as escalation point for cross-department issues, resource conflicts, and schedule risks
• Monitor equipment performance KPIs, identify recurring issues, and lead root-cause analysis initiatives with engineering.
• Develop and implement process improvements across parts sales, service quotations, re-certification workflows, and field service operations.
• Establish standardized reporting frameworks for project performance, technician utilization, warranty trends, and operational KPIs.
• Enhance communication channels between commercial, engineering, operations, and supply chain teams.
• Contribute to strategic planning for the Re-Certification & Overhauling Division, including market positioning and capability expansion.
• Identify operational gaps and propose strategic investments (tools, personnel, systems) to strengthen the division’s service capacity.
• Lead cross-functional initiatives to improve efficiency, reduce downtime, and enhance customer satisfaction.
• Drive incremental parts sales through active prospecting, strategic follow-ups, and identifying new opportunities within existing and potential customer accounts.
• Leverage existing industry experience, vendor networks, and customer relationships to accelerate sales pipeline growth.
• Manage RFQs, quotations, order processing, pricing accuracy, and timely delivery coordination.
• Monitor inventory status and collaborate with the warehouse and supply chain to optimize parts availability.
• Develop and maintain strong relationships with drilling contractors, service companies, and other key stakeholders.
• Support for Re-Certification & Overhauling Division
• Assist in building and expanding Canrig’s new division dedicated to third-party re-certification, inspection, refurbishment, and overhauling of Capital Equipment (including Top Drives, Catwalks, Wrenches, Drawworks, etc.).
• Coordinate with internal technical teams to align customer requirements with service capabilities.
• Identify customer assets requiring re-certification or overhaul and convert them into service opportunities.
• Assist in preparing scopes of work, technical proposals, and service quotations.
• Track ongoing projects, ensure timely completion, and maintain customer communication throughout the service cycle.
• Maintain sales activity logs, and weekly pipeline forecasts.
• Support continuous process improvements in parts sales workflow and service quotation processes.
• Prepare monthly reports on sales performance, customer interactions, market trends, project performance
• Collaborate with finance, operations, and supply chain to ensure alignment with sales activities.
• The employee is responsible for performing duties in accordance with the company’s policies, procedures, and quality objectives
• The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness.
• The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction.
• Support and participate in achieving organizational QHSE objectives.
• Other duties may be assigned