Senior Team Leader - Business Training (Arabic Speakers)
Dubai, United Arab Emirates
Job Description:
Perform any other duties and responsibilities related to the position or assigned to it
Ensure the administrative training team maintains an accurate and up-to-date database that includes the number of participants, program details, and evaluation records
Manage training needs analysis processes to design programs to develop basic and administrative skills and competencies, or develop and improve existing programs to meet future work requirements
Establish effective working relationships with accredited international training institutions to find qualified trainers by developing working relationships with training institutes and other entities to provide support in management training programs
Ensure ongoing coordination with department and unit managers to review the effectiveness of behavioral/ administrative training plans and monitor their implementation on the ground
Evaluate the return on investment of management training programs
Oversee the evaluation of all training programs and trainers, prepare the necessary reports on the effectiveness of behavioral/management training programs, and make recommendations for improvement
Propose new areas for behavioral/management training based on future trends
Oversee the review and approval of the behavioral/management training curriculum and determine training priorities
Oversee the preparation and implementation of the annual administrative training calendar in accordance with institutional priorities
Oversee the development and management of the Authority's annual administrative training plan for employees, ensuring training needs are met and institutional learning objectives are achieved
Oversee the study and implementation of policies and regulations related to administrative training in accordance with the Human Resources Law, ensuring their compliance with approved government regulations
Manage and supervise the planning, implementation, and facilitation of various training activities and events, manage budget allocations for administrative training, and ensure optimal availability and distribution of training materials within the approved budget
Job Requirements:
Bachelor’s degree in Human Resources, Business Administration, or equivalent from a recognized university.
11 years of relevant work experience
A high degree of analytical thinking and demonstrated talent for identifying, examining, improving, and streamlining multiple work processes.
Design and develop training programs
Analyze training needs
Manage training budgets
Evaluate training effectiveness
Knowledge of learning management systems
Manage training databases
Project management skills
Advanced computer skills with extensive proficiency in multiple programs covering a wide range of applications.
An excellent listener with the ability to communicate and convey information effectively, both verbally and in writing.
An effective and intelligent team member who fosters trust in relationships with clients and team members.
An adaptable team member who thrives in a work environment that requires effective prioritization and coordination of concurrent projects.
An innovative problem solver who can find workable solutions and resolve complaints.
A goal-oriented leader who fosters a productive environment and has the confidence to motivate, prepare, and coach employees to achieve high standards of performance.
Achievement-oriented and results-oriented, with strong planning and organizational skills, as well as a high degree of accuracy