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Senior Technical Business Analyst - Remote

Who We Are:

KL&A is an IT consulting firm that knocks the socks off our clients. We work closely with organizations across the United States to develop creative business solutions through project & program management and custom software applications so they can focus on what’s most important…their mission.

We are honored to be named a Top Workplace by the Detroit Free Press for eight consecutive years! Here at KL&A, we love what we do and believe that our employees are our greatest asset, which is why we search for the best and brightest (and perhaps the most caffeinated) of the bunch.

KL&A is a remote-first company, providing employees with the flexibility to choose their ideal work environment. Staff in Michigan have the option to work from our welcoming office space, from the comfort of their homes, or a combination of the two. For employees outside of Michigan, remote work is the default, and we enthusiastically welcome applicants from across the country to join our team. No matter where you’re located, you’ll have the tools and support to thrive in your preferred setting—whether it’s a home office, a cozy couch, or anywhere else that inspires productivity.

Who You Are:

Are you ready to be our tech world's superhero, seamlessly navigating the labyrinth of business challenges with your arsenal of tech gadgets? Armed with the analytical acumen of Batman and the inventive genius of Iron Man, you're adept at unraveling complex problems with zest and precision. Whether joining forces with your fellow superheroes or embarking on a solo mission, your adaptability and ingenuity are your standout superpowers. Here’s what makes you a hero in our team. You are:

Analytical and Curious: Balancing sharp analysis with creative problem solving
Expert in System Analysis: Skilled in analyzing systems and processes to make innovative recommendations
Proficient in JADs and Documentation: Adept in leading JAD sessions and creating epics, user stories, etc.
Client-Focused: Deeply in tune with client needs, building lasting relationships and delivering precise, tailored solutions
A Curious Learner: Taking the initiative to learn and grow, both professionally and personally

About the Role:

As a Business Analyst at KL&A, you’re at the core of where technology and business needs intersect. Collaborating closely with clients, project managers, and software engineers, your role is instrumental in the creation, enhancement, and support of custom web applications. Agile is the underlying foundation to our approach, and within this framework, you’ll navigate through missions such as process re-engineering, and bugs, and ensure the spotlight remains on data organization and user outcome. Your role is multifaceted; you will wear many hats such as:

Tech-Business Liaison: Effectively communicate how tech solutions meet business needs, refining requirements through JAD sessions
Collaborative Team Member: Work closely with clients and internal development teams to build web applications.
Domain Expert: Become the subject matter expert and a trusted resource for your client
Testing Support: Validate feature specifications

Requirements

Superpowers We’re Seeking

A Bachelor’s Degree or higher
Must be legally authorized to work in the US without a current or future need for visa sponsorship
A minimum of 5 years of experience as a Business Analyst, Technical Analyst, or Systems Analyst building web applications for external clients

Systems and Business Process Analysis:

Experience developing a strong understanding of client business processes to ensure system workflows, data validation, and business rules are implemented accurately throughout the SDLC Understanding of business analysis best practices, and how business needs drive the implementation approach to solutions
Experience facilitating structured stakeholder discussions (such as JAD sessions) to elicit or clarify requirements, resolve gaps, and confirm system functionality.

Documentation and Writing:

Experience analyzing requirements and developing user stories, acceptance criteria, and test scenarios
Excellent writing skills, including the ability to produce clear user guides and technical or functional documentation for complex systems and processes.
Experience producing project artifacts such as meeting notes, mockups, wireframes, process maps, and data flow diagrams to communicate system functionality to stakeholders and development teams.

Communication and Client Management:

Demonstrated ability to facilitate effective communication and collaboration between development teams and non-technical client stakeholders. Experience collaborating with the development team(s) to design and develop functional solutions that meet client needs
Experience building relationships with internal and external stakeholders by acting as a trusted advisor and liaison
Self-motivated, resourceful, and adaptable, with the ability to work effectively and independently in a remote-first environment
Ability to communicate complex system concepts and implementation decisions clearly to non-technical stakeholders

Technical Knowledge:

Strong understanding of how data is structured and used within applications, including experience analyzing data to validate system behavior and business rules.
Review and validate documented requirements to ensure workflows, data validation rules, and exception handling accurately reflecting client processes.

Gadgets and Gizmos:

Experience using tools (such as Jira, Confluence, or similar) to document and trace requirements through the software development life cycle
Proficient in MS Excel, MS Word, MS PowerPoint, and MS Visio

Bonus Superpowers

Knowledge of Microsoft Excel advanced features such as macros and/or relational database software
Experience writing SQL queries
Previous software development experience
Experience ensuring the backlog is properly managed to maintain appropriate development velocity
Previous experience triaging bugs

Compensation & Perks:

Competitive salaries with bonus potential
Three (3) weeks of paid vacation (prorated for first year)
40 days of paid sick time (prorated for first year)
Paid parental leave
Family building assistance (adoption reimbursement, IVF counseling, etc.)
401(k) with immediate employer match
Workspace customization bonus
Ongoing education and training reimbursement
Employee recruiting bonuses
Monthly communication reimbursement
Premium healthcare insurance, including medical, dental, and vision for individuals, families, and domestic partners
Flexible Spending Accounts for dependent care and medical care
Employer-paid group long-term disability and group life insurance
Voluntary insurance options, such as pet, critical illness, AD&D, and life.
Awesome co-workers!

Work Environment

Since the COVID-19 pandemic forced most of us to work remotely, KL&A has embraced the new flexible scheduling that was one of the microscopic lights at the end of the isolated tunnel. As a result, we are conducting all interviews virtually (get your Teams background ready.) New employees can be onboarded into a virtual, in-person, or hybrid work schedule and are provided with the tools they need to begin employment successfully, regardless of location.

Equal Employment Opportunities

Kunz, Leigh & Associates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kunz, Leigh & Associates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Kunz, Leigh & Associates expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kunz, Leigh & Associates’ employees to perform their job duties may result in discipline up to and including discharge.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits: