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Senior Technical Product Owner, Guardian Insights

Role Summary

As a Senior Product Owner, Guardian Insights you will help shape Guardian’s next-generation reporting and insights platform for group customers and brokers. You will redefine how employers and brokers understand key topics like plan performance, costs, and network engagement—enabling smarter decisions and better outcomes. You will translate the product vision into execution by owning the team backlog, guiding customer experience decisions, and driving delivery across data ingestion, APIs, event-driven workflows, and key engagement features. The role requires strong product instincts, technical fluency, and a bias toward decisive action, along with the ability to collaborate effectively across teams to deliver meaningful customer and business value.

You will:

Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs

Work closely with the Product Manager (PDM) to prioritize and implement process improvements, track progress and communicate updates to stakeholders

Define, prioritize, and sequence product features and requirements in the team backlog, ensuring alignment with business goals and customer needs

Manage the backlog and roadmap in collaboration with the Tech Lead

Break down data requirements into the team backlog and ensure timely and quality delivery of product functionality and desired customer experience

Work with data and AI SMEs to ensure data and AI standards are met across applications

Conduct go-to-market readiness activities as the team prepares for release, including reviewing the release plan with the PDM

Bring customer feedback into prioritization to improve adoption, usability, and product impact.

Maintain a consistent, practical quality bar—clear outcomes, intuitive user experiences, and reliable data—while saying “no” thoughtfully to lower‑value work to protect team focus.

Continuously scan best‑in‑class products and apply proven design and product patterns to elevate our roadmap and user experience.

You have:

Bachelor’s degree or equivalent work experience

A minimum of 5-7 years of experience in product management or a related field

Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards

Strong knowledge of product journey mapping, business process improvement, and OKR management

Experience working with cross-functional teams, excellent communication, and teamwork skills

Ability to manage multiple tasks and meet deadlines

Hands-on experience with APIs, payload structures, and common integration patterns.

Comfort working with relational databases (e.g., RDS, Aurora, PostgreSQL) and familiarity with event‑driven architectures (e.g., SNS, Kafka) and transactional email systems (e.g., SES, SendGrid).

Experience supporting user‑facing features, including web interfaces and email experiences.

A high ownership mindset, resourcefulness, and the ability to move quickly and figure things out.

Required skills:

Objectives and Key Results (OKR)

Product Requirements & Backlog Management

Root Cause Analysis (RCA)

Solution Delivery

API and integration pattern familiarity

Understanding of relational databases and data models

Experience with event‑driven architectures

Strong product judgment and prioritization

Location:

The primary location for this position is Boston, MA , New York, NY, Holmdel, NJ or Bethlehem, PA. Position will require occasional travel.

Salary Range:

$118,980.00 - $195,465.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at

www.guardianlife.com/careers/corporate/benefits

. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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