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Senior Total Rewards Director
Job Description
About Fragomen:
Fragomen is recognized as the leading global immigration services provider, with more than 6,000 professionals across 70+ offices serving clients in over 170 countries. Founded in 1951 and continuously expanding its global footprint, Fragomen is known for its deep expertise in corporate and individual immigration, strategic workforce mobility, and compliance driven solutions that help organizations and people “live beyond borders.” With a reputation for excellence, innovative technology platforms, and a client centric approach, Fragomen offers a dynamic environment where you can grow, contribute, and be part of shaping the future of global mobility.
About the Role:
The Senior Director, Global Total Rewards will lead our worldwide Compensation and Benefits functions. This highly visible role reports to the Chief Human Resources Officer and serves as a strategic advisor on reward and benefits philosophy and global program design.
As Fragomen evolves its processes, systems, and employee experience across a global professional services environment, the Senior Director will drive modernization, operational excellence, and data driven decision making across all Total Rewards programs.
Key Responsibilities
Total Rewards Strategy & Leadership
- Develop and lead a global Total Rewards strategy aligned with the firm’s business priorities, talent needs, and professionals ervices operating model.
- Partner with senior leadership and regional HR teams to ensure rewards programs support performance, scalability, and growth.
- Lead the global Compensation, Benefits, and HRIS teams, fostering a culture of continuous improvement, service excellence, and innovation.
Compensation
- Oversee global compensation program design, including base pay, variable pay, merit cycles, market benchmarking, global leveling, and job architecture.
- Lead development and oversight of the partner and executive compensation programs.
- Introduce modern compensation governance practices, including pay transparency frameworks, pay equity analytics, and audit processes.
- Guide compensation modeling, scenario planning, and budgeting for annual processes in partnership with Finance.
Benefits
- Lead global benefits strategies across health, welfare, retirement, wellness, and leave programs; evaluate competitiveness, cost effectiveness, and alignment with local market norms.
- Oversee vendor management, negotiations, contracting, and compliance across all global markets.
- Ensure seamless delivery of benefits operations, automation, eligibility management, and payroll integrations.
Data & Technology
- Support integrations, analytics, and employee/manager self service within the Total Rewards function.
- Drive global HR data governance, reporting, dashboards, and workforce analytics to support evidence based decision making.
- Partner with IT and HR Operations to enhance system performance and enable scalable, efficient HR processes.
Process Improvement & Operational Excellence
- Lead Total Rewards process design and standardization efforts to support the firm’s broader evolution in professional services process maturity.
- Implement streamlined, technology enabled workflows, leveraging automation, consistent documentation, and compliance controls.
- Serve as a change leader, ensuring strong communication, training, and stakeholder engagement for new processes and systems.
- Compliance, Governance & Risk Management
- Maintain expertise in regulatory requirements across global markets, including ERISA, FLSA, FMLA, ADA, COBRA, OSHA, and country specific labor and tax rules.
- Oversee development and maintenance of Total Rewards policies, programs, and documentation.
- Ensure audit readiness, risk mitigation, and adherence to internal controls.
Qualifications
- Bachelor’s degree in Human Resources, Business, or related field; advanced degree preferred.
- Minimum 10+ years of progressive experience leading global Total Rewards functions (Compensation, Benefits and Wellness) in a professional services, legal, or complex global organization.
- Experience administering and optimizing Workday for compensation and benefits functions
- Demonstrated success leading complex compensation and benefits programs across multiple countries.
- Experience with executive compensation and partnership models strongly preferred.
- Proven ability to present to senior leadership and partner committees with clarity, influence, and strategic insight.
- Track record of driving process improvement, operational excellence, and systems modernization within an evolving HR environment.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
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