Senior Travel Consultant

Key Responsibilities

• Client Consultation & Itinerary Design: Develop detailed, customized itineraries for complex business/leisure trips, VIPs.
• Booking & Ticketing: Handle all aspects of reservations, including complex international/domestic ticketing (issuance, amendments, cancellations) using company's software.
• Customer Service: Provide exceptional support, addressing inquiries, issues, and concerns via phone/email, ensuring client satisfaction and adherence to SLAs.
• Emergency Resolution: Take leadership in managing travel disruptions, rerouting, and crisis situations.
• Supplier Management: Research, negotiate, and build relationships with airlines, hotels, and vendors for best rates.
• Mentorship: Guide and train junior travel consultants on systems, processes, and selling techniques.
• Industry Expertise: Stay updated on travel trends, regulations, visa requirements, and new destinations.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

• Sales: 1 year (Preferred)

Work Location: In person