Senior Warehouse Manager

Position Summary:
We are seeking an experienced and strategic Senior Warehouse Manager to lead end-to-end warehouse and distribution center operations. In this high-impact leadership position, you will drive operational excellence, champion continuous improvement, develop high-performing teams, and deliver best-in-class service levels while aggressively controlling costs and maintaining top-tier safety performance.

This is a hands-on leadership role ideal for a proven warehouse leader who combines strong people leadership with data-driven process optimization and a passion for scaling efficient, technology-enabled operations. The Warehouse Manager leads and develops the warehouse team to ensure safe, organized, and high-performing operations aligned with Calbee’s “Japan Quality” standards.

Key Responsibilities:
Warehouse Operations Management

• Provide full operational leadership for a high-volume warehouse/distribution center, overseeing receiving, put-away, inventory control, order picking, packing, shipping, returns processing, and value-added services.
• Develop and execute short- and long-term operational strategies to achieve or exceed KPIs including on-time shipping, order accuracy ( >99%), inventory accuracy ( >99%), labor productivity, throughput, dock-to-stock time, and cost per unit shipped.
• Lead, mentor, and develop a small hourly and salaried team; build a culture of accountability, engagement, safety-first mindset, and continuous improvement.
• Partner closely with supply chain planning, transportation, customer service, procurement, quality, engineering, and senior leadership to align warehouse performance with overall business objectives.
• Own the P&L for warehouse operations — aggressively manage labor, overtime, supplies, maintenance, and facility costs while identifying and delivering year-over-year productivity and cost savings.
• Champion implementation and optimization of Warehouse Management Systems (WMS), Labor Management Systems (LMS), slotting optimization, automation (AMRs, conveyors, AS/RS, voice/RF), and emerging technologies to drive efficiency gains.
• Lead continuous improvement programs (Lean, Six Sigma, 5S, Kaizen) and root-cause problem-solving to eliminate waste, reduce variability, and improve process reliability.
• Ensure strict compliance with all safety, health, environmental, food safety (if applicable), OSHA, DOT, and company policies; maintain an injury-free workplace and achieve top-decile safety metrics.
• Monitor daily/weekly/monthly performance dashboards; prepare executive-level reports and presentations on operational performance, trends, risks, and action plans.
• Manage facility maintenance, housekeeping, security, and equipment uptime to support 24/7 or extended-hour operations (when applicable).

Compliance & Documentation

• Ensure compliance with all food safety, environmental, and regulatory standards, including FDA, HACCP, GMP, and SQF requirements.
• Maintain detailed records of warehouse activities, including receipts, shipments, transfers, and inventory transactions.
• Support internal and external audits by providing accurate documentation and corrective actions as needed.

Cross-Functional Communication

• Collaborate with Production, Planning, Quality, and Logistics teams to ensure seamless material flow and order fulfillment.
• Communicate operational updates, improvement opportunities, and issues to the Operations Manager and site leadership.
• Foster a culture of teamwork, accountability, and continuous improvement within the warehouse team.

Key Requirements:

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, Industrial Engineering, or related field (Master’s preferred)
• 7–10 years of progressive warehouse/distribution center leadership experience, with at least 3–5 years in a senior manager or multi-site operations leadership role
• Proven track record managing 100,000+ sq ft facilities and teams of 15 - 25 employees in high-volume, fast-paced environments (e-commerce, retail replenishment, manufacturing, 3PL experience strongly preferred)
• Demonstrated success improving key metrics: productivity +15–30%, cost/unit reduction, safety incident rate reduction, inventory accuracy improvement
• Advanced proficiency with modern WMS (Manhattan, Blue Yonder, Power BI, etc.), ERP integration, slotting tools, and labor management systems
• Strong analytical skills with experience using data (Excel advanced, Power BI/Tableau, SQL basic) to drive decisions and measure ROI on initiatives
• Certification or formal training in Lean/Six Sigma (Green Belt minimum, Black Belt preferred) is highly desirable

Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.