SEO Sherpa: Lead Nurture Specialist

We're seeking a sales and marketing go-getter to join our team at SEO Sherpa in the high-impact role of Lead Nurture Specialist.

In this role, your main responsibility will be to receive, engage, nurture, and convert marketing-qualified leads into booked appointments for our SEO consultants. Here's how you'll do it:

• Proactively reach out to inbound leads via WhatsApp chat, phone and email to schedule appointments in a fun, friendly, yet authoritative manner.
• Pre-screen good fit vs bad fit prospects through a question-based pre-qualification script - as well as answer essential service based questions.
• Maximize appointment attendance rate by confirming bookings ahead of time.
• Ensure accurate and up-to-date records of leads, interactions, and progress in the sales pipeline via our internal CRM.
• Coordinate with external suppliers and internal team members to deliver sales-related material to pipeline prospects.

Put another way; you will manage our proven, pre-discovery funnel from beginning to end. Your mission? To ensure our consultant's diaries are booked solid with qualified appointments.

Requirements

We seek a sales and marketing pro with a passion for inbounding marketing and customer service who is ready to make their mark in the world's leading SEO agency.

• You're results-driven and hungry to help your teammates and agency succeed.
• Peers describe you as a go-getter. You take initiative and can self-direct without instructions or detailed guidelines.
• We move fast, and you'll be handling hundreds of leads through the sales funnel. You will need rock-solid organizational skills and A+ time management to get the job done.
• Goals and KPIs motivate you to succeed. You are a real competitor who loves nothing more than beating records, including your own.
• You are an exceptional written communicator. Your writing is persuasive, full of personality, polished, and professional.
• You are a smooth talker, too. You can win over prickly prospects and make them friends within a few minutes.
• You've got wickedly good problem-solving skills. Whatever the challenge, you attack it with independence and passion.
• You have a strong knowledge of digital marketing with an interest in growing your know-how in the SEO, PPC, CRO, digital PR, and content marketing fields.
• The opportunity to work with a talented team on an important mission.
• Above market salary + incentives.
• Commission when you book appointments and they attend.
• Unlimited (paid) personal time off for vacation, sick, and wellness days.
• Flexible hours and the freedom to work from home (or anywhere else).
• Radical transparency across company metrics and information (we call this "open for business").
• 100% company-paid health insurance.
• When the company does well, so will you. 8-15% of the net profit gets shared amongst the team members you included.
• Regular training, professional workshops, and book purchases are covered by us.
• Team retreats and meet-ups that bring together our remote-first workforce.
• A fun work culture where we value your work and our client's business.