Server

Position Overview

The Server plays a key role in providing exceptional guest experiences at Ossobuco. This position requires a warm, engaging personality, deep product knowledge, and the ability to anticipate guest needs in a high-energy, upscale casual dining environment. The Server represents the spirit of Ossobuco—passionate, professional, and dedicated to excellence.

Key Responsibilities

• Greet guests promptly and courteously, ensuring a welcoming and professional atmosphere.
• Present menus, explain daily specials, and make recommendations based on guest preferences.
• Accurately take orders and enter them into the POS system (Toast).
• Coordinate service with runners, bartenders, and kitchen staff to ensure timely delivery of food and beverages.
• Ensure all dishes meet Ossobuco’s presentation and quality standards before serving.
• Anticipate guest needs, handle requests with urgency and care, and resolve concerns promptly.
• Monitor tables to ensure a seamless dining experience from start to finish.
• Process payments accurately and balance cash/credit transactions.
• Maintain cleanliness and organization in assigned sections and service stations.
• Follow company policies regarding alcohol service, safety, and hygiene.
• Uphold Ossobuco’s standards of hospitality, teamwork, and integrity at all times.

Qualifications

• Previous experience as a Server in a full-service or fine-casual restaurant preferred.
• Strong communication and interpersonal skills.
• Knowledge of food, wine, and craft cocktails is a plus.
• POS experience (Toast or similar) preferred.
• Must have or be able to obtain required food handler and alcohol service certifications.
• Ability to work in a fast-paced, team-oriented environment.
• Flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours).
• Frequent bending, lifting, and carrying trays up to 25 lbs.
• Professional appearance and grooming consistent with Ossobuco’s standards.

Job Type: Full-time

Pay: $10.98 per hour

Benefits:

• Employee discount
• Food provided
• Paid training

Experience:

• Restaurant: 2 years (Required)

Language:

• English (Required)
• spanish (Preferred)

Work Location: In person