Server

PRIMARY PURPOSE Take orders, serve food and drinks, answer inquiries about menu and attend to the needs of the guest to optimize their dining experience

PRIMARY DUTIES:

• Answer questions about food and drinks including daily specials, ingredients, preparation and accompanying items.
• Attend daily pre shift meetings.
• Greet newly seated guests in a friendly manner within 30 seconds of being seated.
• Take drink order at guest greeting, deliver beverages & offer appetizers.
• Take entire order and repeat order to guests for clarification.
• Up-sell menu items, such as appetizers, entrees, beverages and desserts.
• Ring up orders on POS. quickly and in proper sequence using appropriate abbreviations and charges.
• Follow alcohol awareness procedures for preventing & handling intoxication of guests.
• Maintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
• Total bill and present check upon removal of last plate or upon request.
• Accept payment and provide change or credit card voucher within 1-3 minutes of guests’ payment.
• Follow appropriate accounting procedures for closing checks and vouchers.
• Keep station clean, sets up and take down station appropriately adhering to company sanitation procedures.
• Perform additional duties as assigned

EXPERIENCE & OTHER REQUIREMENTS:

• Must be able to operate POS computer, make change correctly and make credit card transaction accurately.
• Must be able to calmly respond to angry guests and notify a manager.
• Must be able to read and write notes to hearing impaired guests & verbalize menu items clearly to guests.
• Must be able to balance money at end of each shift.
• Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases.
• Must be able to effectively ask for member identification.

WORKING CONDITIONS:

• Must be dressed neatly and well-groomed in Hideout approved uniform at all times.
• Must be able to deliver plated food and clear tables which may require lifting up to 30lbs.
• Stands and walks, reaches, bends, stoops & wipes during entire 6–8-hour shift.

HAZARDS OF JOB:

• Cuts from broken glass and/or metal cans.
• Burns.
• Slipping and tripping.
• Repetitive motion from frequent bending & stooping.
• Moderately heavy lifting.

Pay: From $7.25 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person