Server

Founded in Paris and for 160 years, Ladurée has been the reference in luxury tearooms and restaurants. Our success is dependent upon our passionate and proud team members. The Maison’s extensive global development around the world showcases the drive and professionalism of every member of our team.

Our values reflect the spirit and personality of the Ladurée Maison. They symbolize the qualities we expect in our employees, and that we aim to instigate in our day-to-day practice. In all of our interactions with partners and customers all over the world, these values ensure that we continue to exhibit the operational excellence and growth the Maison is known for.

Professionalism | Excellence in Service | Passion | Innovation

POSITION SUMMARY

Responsibilities

• Greet guests warmly and provide attentive, friendly service throughout their visit
• Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely delivery
• Upsell menu items to enhance guest experience and maximize sales opportunities
• Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness
• Manage cash handling, cashiering, and basic math calculations accurately at the end of shifts
• Maintain food safety and sanitation standards by adhering to proper food handling and sanitation procedures
• Assist with bussing tables, resetting dining areas, and supporting kitchen staff when needed
• Use reservation systems like OpenTable to manage guest seating efficiently
• Provide excellent guest relations by addressing questions, resolving issues promptly, and ensuring overall satisfaction

Qualifications

• Previous restaurant or food service experience, including fine dining or nightclub settings preferred
• Strong knowledge of POS systems such as Aloha POS and Micros POS; experience with OpenTable is a plus
• Culinary experience or background in food preparation is advantageous
• Excellent time management skills to handle multiple tables efficiently during busy hours
• Demonstrated ability in sales techniques including upselling menu items effectively
• Knowledge of food safety regulations and sanitation practices within the food industry
• Exceptional customer service skills with a friendly, energetic attitude
• Ability to handle cash transactions accurately and perform basic math calculations confidently
• Experience with food handling, serving, bussing, host/hostess duties, and guest relations preferred
• Basic kitchen experience or familiarity with food industry standards is beneficial

Requirements

• Must be able to work evenings, weekends, and holidays.
• Must have valid US work authorization.
• On occasion, may be required to lift and carry, push or pull heavy objects up to 50 pounds; kneel, bend, ascend or descend stairs; reach and grasp objects.

Compensation & Benefits

• Competitive base salary commensurate with experience
• Healthcare Insurance (Medical, Dental and Vision)
• Paid Time Off and Sick Days
• Employee discount

Ladurée Soho, LLC is proud to be an Equal Opportunity Employer that is committed to promoting diversity, inclusion and equity. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We continue to work towards creating a workplace that represents the diversity of our clients and our communities. We welcome and will consider all applications regardless of race, nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age status as an individual with a disability, or any other legally protected characteristics.

Pay: $22.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Vision insurance

Work Location: In person