SERVER

About us

WHERE LOVE IS SHARED BY CELEBRATING THE BEAUTY OF MEXICAN FOOD & MEZCAL.

Our work environment includes:

• A positive, supportive, and inclusive friendly work environment
• 50% discount at all times
• Multicultural work environment
• Family-owned small business which allows for a lot of input from management and team and ease to shift things
• We’re a small business that works closely with our management and staff to ensure they are supported in every aspect of the job
• Paid, On-the-job training
• Safe work environment
• Lively atmosphere
• Growth opportunities

About You:

Our organization is looking for a friendly and intuitive individual can provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.

Activities & Responsibilities:

• Promote, work, and act in a manner consistent with the mission of Cielo Rojo: “WHERE LOVE IS SHARED BY CELEBRATING THE BEAUTY OF MEXICAN FOOD & MEZCAL”
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Take food or beverages orders from guests.
• Upsell
• Push special,seasonal, and new items
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
• Input guests’ food orders into server POS handheld to go to bar/kitchen staff.
• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
• Describe and recommend wines to guests.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Bring wine selections to tables with appropriate glasses and pour the wines for guests.
• Pre-buss dishes and glasses from tables or counters and take them to the server stations for cleaning.
• Prepare checks that itemize and total meal costs and sales taxes.
• Collect payments from guests.
• Thank guests for their visit and invite them to return.
• Assist host or hostess by greeting, seating, and thanking guests.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Tools & Technology:

• Cash registers, Point-of-sale terminals, POS software, and workstations
• Credit card processing machines
• Personal tablets and handheld devices

Job Type: Part-time

Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• Are you available to work Fridays, Saturdays and Sundays?
• Do you have at least 2 years serving experience?
• Have you worked in fine dining or casual fine dining restaurants?
• Do you speak Spanish? (not mandatory)
• Have you applied & interviewed with us before?

Work Location: In person