Server - Family Grill

Position: Server

Report To: Manager on duty

Job Summary:

Provide quality food and beverage service to club members and guests

Responsibilities to include:

• Arrive on time and in proper uniform
• Set up server stations
• Ensure dining room and patio is properly set
• Ensure the dining room and patio is clean and member ready
• Greets guest when arriving
• Provides immediate attention to all members and guests upon seating
• Addresses member by last name during service
• Distributes menus
• Suggest menu items
• Knows daily soup, lunch, and dinner specials
• Takes cocktail and beverage orders for members and guests
• Orders drinks from the bartender and communicates clearly with the bartender
• Serves cocktails and beverages from the right
• Takes food orders for members and guests
• Turn in clearly written food orders into the kitchen
• Communicates with kitchen about any special cooking instructions
• Assembles food on tray
• Runs food from kitchen to table
• Serves food from the left to members and guests
• Ensure member and guests are satisfied
• Replenishes drinks, munchies, rolls, cheese toast, melba toast and butter as needed
• Clears soiled dishes from the right and deliver the dishes to the bussing area
• Suggest and serves dessert, coffee and after dinner drinks
• Ensures all items are rang in correctly on all checks
• Presents bill to correct the member with the correct member number
• Keeps tables, dining room, and bus station clean and organized
• Answer telephone properly and take food and beverage orders, as well as messages for members, staff, and management
• Assist team members with tasks when needed
• Advise management of any problems or complaints as soon as they occur
• Communicates clearly with staff, members, and management
• Attends pre shift at 11am and 5pm Tuesday-Friday and Saturdays at 5pm
• Performs clean-up and closing duties
• Cleans, rolls, and properly puts away silverware after each evening
• Restocks sugar caddies, salt and pepper, cracker baskets, server stations and member stations
• Vacuums dining room when needed
• Provides superb customer service to every member and guest

Experience and Qualifications:

Position requires lifting of up to 50 pounds on a regular basis. Must be able to stoop and bend on a regular basis.

Prior Food and Beverage experience.

Current TABC Certification and Food Handler Certification