Custom Truck One Source

<div><p>The Service Administrator will be responsible for providing administrative support to the Service Department in day to day functions.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><ul><li>
Make phone calls to customers to set up and confirm appointments as well as make follow up customer relations follow up calls.</li><li>
Prepare agreements for service contracts.</li><li>
Review every service repair order for proper completion and accuracy.</li><li>
Add and/or change notes in repair orders.</li><li>
Close repair orders.</li><li>
Deliver all closed repair orders to the accounting department.</li><li>
Complete and file repair orders, billing forms, invoices, and requisition forms for service department.</li></ul></div>

Serving as the organizational hub for the Service Department, the Service Administrator coordinates customer communications, ensures service agreements are prepared and processed accurately, and keeps all repair order records up-to-date. By maintaining smooth workflow between technicians, customers, and accounting teams, this role helps guarantee positive service experiences.

SERVICE ADMINISTRATOR

Administrative Support

Customer Relations

Appointment Scheduling

Document Preparation

Order Review

Billing and Invoicing

Record Keeping

Join Custom Truck One Source and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.