Service Advisor - Automobile

We are looking to hire a Service Advisor for one of our service center

• Customer Interaction: Greet customers, listen to concerns, explain services, answer questions, and handle complaints with empathy.
• Vehicle Assessment: Conduct visual inspections, perform road tests with customers, and use service history to recommend needed work.
• Repair Order Management: Prepare detailed repair orders, including labor/part estimates, timeframes, and clear descriptions for technicians.
• Liaison: Communicate customer needs to mechanics and explain repair outcomes, costs, and timelines back to the customer.
• Sales & Up-selling: Advise on maintenance, warranty, and potential cost savings; suggest additional services.
• Scheduling: Book service appointments efficiently.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

Experience:

• service booking & customer handling: 2 years (Preferred)

Language:

• Arabic (Native speaker) (Required)