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Service Agent
Description:
- Principal duties and responsibilities include, but are not limited to:
- Thoroughly clean and sanitize vehicles, both inside and outside, to maintain a pristine and professional appearance.
- Perform routine vehicle inspections to identify and report any damages or maintenance needs.
- Assist with minor vehicle maintenance tasks such as tire pressure checks and fluid level inspections.
- Safely operate company vehicles to transport them to various company locations as needed.
- Record detailed video documentation of all vehicles before and after each reservation to accurately capture any damages or discrepancies.
- Accurately document and report vehicle damages, accidents, or incidents promptly.
- Other duties and responsibilities:
- Be fully informed of all company policies & procedures and set example by adhering to same
- In the event of staff shortage (i.e. vacations, sick calls, etc.) or in emergency situations (i.e. hurricanes), be prepared to assist in another lot(s) or in movement of vehicles are needed
- Any and all other tasks that reasonably fall within this function as directed by management
- Must possess and maintain a valid, unexpired drivers license.
- Must possess and maintain a clean driving record.
- Strong attention to detail and the ability to identify and report vehicle damages accurately.
- Flexibility in workdays and work hours, as schedules may change based on reservations.
- Excellent communication skills and the ability to collaborate effectively with team members.
- Physical fitness and stamina for tasks that involve vehicle cleaning and maintenance.
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