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Service Cashier - Group 1 Toyota Southwest Houston
Group 1 Toyota Southwest Houston is hiring for a Service Cashier — a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers.
This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with our standards.
- Always maintain confidentiality of company and customer information
- Inspect service repair orders and parts invoices for accuracy and completeness
- Reconcile repair orders and ensure proper documentation
- Calculate charges for materials, labor, taxes, and warranty as applicable
- Collect payments (cash, check, or authorized charge) and provide receipts/change
- Document charge purchases per office policies
- Complete accounting sections of repair orders as directed
- Accumulate and submit all closed repair orders and invoices daily
- Handle and account for daily cash transactions
- Return customer keys upon payment and direct them to their vehicles
- Answer service department calls, transfer appropriately, and take messages when needed
- Strong customer-service experience is required
- Excellent verbal and written communication skills
- Professional appearance and strong work ethic
- Positive attitude with high energy
- Exceptional customer service abilities
- Self-motivated and proactive
- Ability to thrive in a process-driven environment
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
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