Service Consultat

Job Title: Service Consultant (Client Coordination & Operations)

Job Summary

We are looking for a female Service Consultant fluent in English and Hindi to handle client coordination and operational follow-up for our services, including company formation, PRO monthly packages, sponsorship changes, attestation, translation, financial and legal advisory, and business consultation. The role ensures smooth processing of client requests by coordinating internally with departments and externally with government authorities.

Key Responsibilities

• Act as the main point of contact for assigned clients.
• Collect required documents and information from clients and guide them on procedures and timelines.
• Coordinate with internal departments (PRO, Legal, Finance, Operations) to ensure timely processing of services.
• Track status of applications including:
• Company formation and license processing
• PRO monthly services
• Sponsorship change procedures
• Attestation and translation requests
• Renewals, amendments, and compliance services
• Maintain proper documentation and update service status reports.
• Follow up on pending approvals, payments, and government responses.
• Handle client queries professionally and ensure high satisfaction.
• Ensure all tasks are completed accurately and within deadlines.

Skills & Competencies

• Fluent in English and Hindi.
• Strong client coordination and follow-up skills.
• Excellent communication and interpersonal abilities.
• Good understanding of company formation and government processes.
• High attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Professional, proactive, and customer-focused approach.

Qualifications & Experience

• Bachelor’s Degree in any discipline.
• 1–3 years of experience in corporate services, PRO services, or client coordination.
• Knowledge of local licensing, labour, and government procedures is a plus.

Job Types: Full-time, Permanent