Service Coordinator

Established in the 1930s as a trading business, Al-Futtaim Group is today one of the most diversified and progressive privately held regional businesses, headquartered in Dubai, United Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail, and healthcare—Al-Futtaim Group employs more than 35,000 employees across 20+ countries in the Middle East, Asia, and Africa. The Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurial spirit and relentless customer focus enable the organization to grow and expand, responding to the evolving needs of customers in the communities where we operate. By upholding our values of Respect, Excellence, Collaboration, and Integrity , Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Role Overview

We are looking for a Pre-Delivery Inspector (PDI) – BYD Vehicles to carry out thorough inspections on new vehicles, ensuring they meet manufacturer, safety, and quality standards before handover to customers. This role guarantees vehicles are roadworthy, defect-free, and fully prepared for delivery.

Key Responsibilities

Pre-Delivery Inspections

• Conduct systematic checks on new BYD vehicles as per manufacturer and company standards.
• Identify and report defects, damages, or missing parts.

Vehicle Preparation

• Prepare vehicles for handover using workshop tools and equipment safely and responsibly.
• Ensure vehicles meet all quality, safety, and manufacturer requirements.

Required Skills

• Ability to handle complex tasks efficiently.
• Excellent planning and organizational skills.
• Strong attention to detail.
• Confident in product knowledge.
• Effective communication skills.

Qualifications & Experience

• Technical diploma or equivalent in Automotive/Mechanical field.
• Knowledge of vehicle systems and manufacturer standards (BYD preferred).
• Attention to detail with the ability to follow structured checklists.
• Basic diagnostic and repair skills.
• Team player with good communication skills.

Al-Futtaim Automotive, part of the United Emirates -based Al-Futtaim Group, operates in multiple countries across the Middle East, including Saudi Arabia. We represent leading automotive brands, including BYD , and provide services across distribution, manufacturing, leasing, and aftersales.

Join our team and grow with a company that empowers talent, champions career development, and delivers world-class mobility solutions.