Service Crew

Service Crew Duties and Responsibilities

• Greet customers warmly and provide friendly, efficient service.
• Take customer orders accurately and answer questions about menu items.
• Handle customer complaints or concerns professionally and escalate when needed.
• Ensure customer satisfaction by checking back and providing additional assistance.

Food & Beverage Preparation

• Prepare food items according to company recipes, portion sizes, and quality standards.
• Assemble orders quickly and accurately.
• Prepare beverages such as coffee, tea, juices, or specialty drinks (if applicable).
• Follow proper food handling, sanitation, and safety procedures.

Point of Sale (POS) Operations

• Operate cash registers, process payments, and issue receipts.
• Handle cash transactions responsibly and maintain proper cash control.
• Upsell or suggest additional items to increase sales.

Store Cleanliness & Maintenance

• Clean dining areas, counters, tables, and trays regularly.
• Maintain cleanliness in the kitchen, food prep areas, and restrooms.
• Dispose of trash and ensure proper waste management.
• Refill supplies such as condiments, utensils, and napkins.

Teamwork & Coordination

• Work collaboratively with other staff members to ensure smooth operations.
• Assist co-workers during busy hours or when additional help is needed.
• Communicate effectively with kitchen staff for order accuracy and speed.

Inventory & Stock Management

• Restock ingredients, packaging, and other supplies as needed.
• Monitor inventory levels and inform supervisors when items are running low.
• Follow proper rotation methods (FIFO—First In, First Out).

Compliance & Safety

• Follow all company policies, procedures, and hygiene standards.
• Adhere to food safety and sanitation guidelines.
• Use equipment safely and report any malfunctions or hazards.

Job Type: Full-time

Pay: From QAR1,500.00 per month