Service Dispatcher

Service Dispatcher

Kayl HeatingAir has become an area leader in our industry by remembering that we are really in the people business. At Kayl, we are all about keeping our clients comfortable. Apply today!

Position Summary: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers. This is a fast-paced position requiring strong communication skills (verbal and written), solid computer skills, and the ability to self-manage while meeting performance expectations.

Pay: $15.00 - $20.00/hr. depending on experience

Hours: Monday - Friday

Benefits:

7 Paid holidays

Sick Leave- 40 hrs/year

Vacation after 1 year of full-time employment

Employee discount

IRA retirement account

Paid Time Off

Required Qualifications:

• Previous experience and/or training in customers service, dispatching, or project management
• High school diploma or general education degree
• Advanced customer service skills
• Ability to multi-task
• Must be extremely organized and detail-oriented
• Geographical knowledge of service area or map reading skills
• Computer skills including knowledge of software such as Microsoft Office (Excel, outlook, word)

***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***