Service Dispatcher

Russell Tobin's client, a a world leader in heating, air-conditioning and refrigeration solutions company, is hiring a Service Dispatcher in West Columbia, SC.

Job Title: Service Dispatcher

Location: West Columbia, SC

Job Type: Contract till Sept w/ pos for ext

Pay Rate: $15 -$15.49/hr.

Job Description:

We are seeking a reliable and organized Service Dispatcher to join our team. This role is essential in supporting daily operations by handling incoming customer calls and coordinating service requests efficiently.

Key Responsibilities:

• Answer incoming customer calls and create dispatch tickets for service requests
• Communicate clearly with customers and service staff
• Assist with basic marketing tasks as needed
• Maintain hard-copy customer files and billing records
• Perform general administrative support duties

Qualifications:

• Strong communication and customer service skills
• Basic computer and record-keeping skills
• Ability to multitask and stay organized in a fast-paced environment
• Prior dispatch or office experience is a plus, but not required

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.