Service Dispatcher ( Walnut )

Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top-notch service.

What You’ll Do:

• Manage service calls and dispatch technicians to resolve customer issues promptly.
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  Utilize your strong understanding of local geography and traffic flow to optimize service routes.
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  Ensure an 80% sit rate for service technicians by effectively scheduling and managing their daily tasks.
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  Provide excellent customer service, keeping customers informed and satisfied.
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  Use your logistics knowledge, whether from military, warehouse, or delivery experience, to keep operations running smoothly.
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  Maintain and update the CRM system to ensure accurate records of all service calls and technician assignments.
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  Handle time management with precision, ensuring that all service calls are addressed in a timely manner.
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  Work closely with the service team, ensuring that everything runs like clockwork.

Benefits

Why Join Us?

• Competitive $40k salary with room for growth.
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  A supportive team environment where your skills are valued.
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  The chance to play a key role in a company dedicated to providing high-quality water filtration services.

If you have a passion for logistics, great customer service skills, and a strong understanding of your local area, we’d love to hear from you!