Service Documentation Administrator

Job Role

Responsible for entering data accurately into computer systems. May also be responsible for organizing, collecting and managing data and files to be entered into the computer systems

Job Responsibilities

• Check the quality of highly standardized work undertaken by teams in accordance with strict quality standards, escalating any issues identified for resolution
• Create, organize and maintain files containing the correspondence and records of a senior colleague
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct
• Help manage internal client relationships by supporting others to build effective working relations
• Perform basic data reporting tasks to support others by using established procedures
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
• Support others by carrying out basic data management tasks.

Education

Bachelor in Relevant field of study preferred

Required Qualifications & Skills

Minimum Experience:

• 2-3 years experience in financial service activity

Job-specific Skills:

• Computer skills
• Planning and Organizing
• Data Collection and Analysis
• Verbal Communication
• Numerical Skills
• Financial background
• Communication skills