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Service Engineer

Saudi Arabia

Responsibilities
  • Maintain the service center facilities and equipment, make recommendations as & when required.
  • Assisting the service team in the service center efficient operations and speedy delivery of MS.
  • Make recommendations for additional resources including personnel and equipment, and training needs of personnel.
  • Co-ordination of smooth running of the service center with service staff.
  • Assist sales dept. in troubleshooting jobs; carry out important installation jobs at sites.
  • Where applicable, make RCA reports of MS.
  • Provide technical support to sales regarding technical presentations, training seminars for customers and staff.
  • Maintain various on-going service contracts.
  • Closely work with EB-Service Engineering department for finalizing RCA of MS failures, Test cells & Faster Repair.
  • Co-ordinate with customers, vendors & sales department for service center-related clarifications, queries and recommendations.
  • Assist to service team for preparing monthly MS Planning & Progress Report.
Qualifications
  • Bachelor's degree in mechanical engineering
  • Minimum 3-5 years' technical experience working in Oil & Gas, Petrochemical or related industries specially in Wet & Dry Gas Seals & its support system (Assembly, Installation, Trouble Shooting)
  • Have knowledge of rotating equipment general arrangement, design and assembly, BOM
  • Experience with large and complex organizations
  • Appropriate computer and IT systems skills / knowledge (Advanced MS office, Power BI, document management)
  • Fluent English (spoken and written)

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