Service Engineer

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite

you to consider joining us in boldly challenging what's possible for a sustainable world.

Trane is thrilled to announce an exceptional opportunity for a talented professional to join our team as a Senior Engineer – HVAC at our Mumbai location. In this pivotal role, you will be responsible for:

• Commissioning: Facilitating the commissioning of chillers and HVAC systems.
• Repair and Maintenance: Overseeing the repair and maintenance of all types of HVAC equipment.
• Team Management: Managing and coordinating with the service team to ensure efficient operations.
• Reporting and Billing: Collaborating with the Service Coordinator for report submission, billing, and parts requirements.
• Customer Engagement: Conducting customer follow-ups and meetings according to the schedule.

This role demands a proactive and technically skilled individual with a strong background in HVAC systems. The ideal candidate will be dedicated to maintaining high standards of service quality and customer satisfaction.

Join us at Trane and be a part of a dynamic team that values innovation, excellence, and professional growth.

Thrive at work and at home:

• Inclusive Wellbeing Program, with resources to support your and your family’s physical, social, emotional, and financial well-being.
• Comprehensive learning and development solutions, designed to support our people in connecting and growing, including Higher education/Certification reimbursement.
• Sense of belonging & community through our Employee Resource Groups that foster our culture of inclusion.
• Volunteerism: 8 hours of paid time off per calendar year to volunteer with non-profit charitable organizations.
• The Trane Technologies Helping Hands Fund to support employees facing financial challenges due to unforeseen personal hardship.

Where is the work:

Onsite: This position has been designated as On-Site based on Mumbai location.

What will you do:

In this role you will:

• Commissioning of chillers and HVAC system
• Services of all types of HVAC equipment.
• Customer follow-ups and meetings according to schedule.
• Team management & coordination with Service coordinator for their moments and for any requirements like parts etc.
• Visiting the client site as per agreed SLA. For BD & PM of HVAC equipment’s.
• Weekly meeting with Team about concerns like safety, site audits & backlogs.
• Update to service Manager & coordinator for the monthly plan.

What you will bring:

1. Commissioning & Service:

- Perform commissioning and servicing of chillers and HVAC systems.

- Address and manage complaints related to all models of chillers and low-side equipment, following ASM instructions and company guidelines.

2. Preventive Maintenance:

- Conduct timely preventive maintenance (PPM) for chillers as per company SOP and agreed SLAwith clients.

3. Root Cause Analysis:

- Perform root cause analysis (RCA) for failures and share findings with the Quality team and FFL.

4. Environmental Health and Safety (EHS):

- Ensure adherence to EHS guidelines as per Trane standards.

5. Customer Service:

- Handle all customer service requirements efficiently.

- Generate leads for potential business opportunities.

6. Quality Assurance:

- Ensure high-quality job execution and smooth, timely completion of assigned service tasks.

7. Reporting:

- Provide daily reports to the office and ASM.

- Share service reports with the deployer, including parts requirements.

8. Compliance:

- Hold a valid driving license for 4-wheeler/2-wheeler vehicles.

- Ensure all safety and vehicle audit requirements are followed and honored.

Qualifications and Experience:

• Education:
• Minimum Graduation/Diploma/ITI in Mechanical, Refrigeration & Air Conditioning (R&AC), Electrical, or Electronics.

Experience:

- 5-10 years of on-site experience working with chillers.

- Practical hands-on experience in chiller installation, warranty, and AMC services.

Technical Skills:

- Strong technical knowledge of chillers.

- Proficiency in MS Office, Internet, and email communication.

Additional Requirements:

• Service Technicians should have operational user experience with MS Office, Internet, and email.
• A valid driving license for 4-wheeler/2-wheeler vehicles.
• Commitment to following all safety and vehicle audit requirements.

This role demands a proactive and technically skilled individual with a strong background in chiller

systems and HVAC services. The ideal candidate will be dedicated to maintaining high standards of service quality and customer satisfaction.

Career Break:

• 
  We have a Relaunch Program for professionals looking to restart their careers after a break. If you come with a career break of at least 12 months and match the work experience requirements mentioned, you are welcome to apply.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.