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Service Engineer

Responsibilities

  • Perform installation, alignment, and commissioning of injection molding machines.
  • Diagnose and repair mechanical, electrical, or control issues in injection molding machines.
  • Provide technical support and maintenance services during and after the warranty period.
  • Assist the warehouse team with outbound shipment preparations of injection molding machines and accessories.
  • Organize and manage shipping documents including delivery orders, acceptance forms, and inspection reports.
  • Collaborate with internal departments (sales, logistics, and engineering) to ensure smooth after-sales operations.
  • Prepare and submit service reports and feedback to the service manager.
  • Provide on-site training and basic machine operation guidance to customers when needed.


Qualifications

  • Diploma or above in Mechanical Engineering, Mechatronics, Electrical Engineering, or related fields.
  • 1–2 years of experience in injection molding machine installation or service.
  • Strong troubleshooting, communication, and customer service skills.
  • Willing to take global business trips.

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