Service Engineer (Injection Moulding Process)

Designation: - Service Engineer

Education: -Diploma / PG Diploma in Plastic / Tooling / CIPET

Experience: -4-5 years with Tool Making / Tool Maintenance / Injection moulding Process & Mold Try-outs with troubleshooting.

Job Location: - Pune

Must Have: - Driver's license and Two-Wheeler

Job Description: -

• Perform service activities like rework, modifications, repairs and installation of hot runner systems, and test them to ensure they are working correctly

• Provide technical support and training at customer site on how to use and maintain the system.

• Perform maintenance and provide customer support.

• Diagnose problems and come up with solutions to repair them.

• Fill out detailed reports and keep records on services that have been performed.

• Explain issues with HRS systems and repairs to customers

• Establish and develop a strong working relationship with customer. He will represent our company in the field.

• Comply with all safety procedures and policies established

• Actively interface with customers at all levels. Ensure customer satisfaction through verbal and written communication

• Project a positive and confident attitude focused on meeting and exceeding customer expectations

• Able to conduct formal meetings with customer management personal

We Value: -

• Knowledge of various types of Polymers, e.g. PP, PC, PMMA, PBT, PA, POM, ABS, PC-ABS, PET

• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve

• Be able to work effectively both individually and with a group without need of direct supervision

• Provide occasional vacation coverage and 7 X 24 emergency support to customer and other technicians

• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined space

• Be able to relocate within India if required

Personal Profile: -

➢ Good communication skills both written and verbal.

➢ Strong problem-solving skills.

➢ Availability to travel as needed.

➢ Customer-oriented mindset.

➢ Ability to work effectively in a team environment

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• what is your current salary & expected salary?
• What is your education qualification?
• what is the notice period duration in current company?
• How many years of experience do you have in Injection Moulding Process?
• Are you ready to relocate to Delhi/NCR location ?

Work Location: In person