Service Manager

About Us

For nearly 100 years, The G.W. Van Keppel Co. has proudly served customers across the Midwest with reliable equipment, parts, and service. From construction and aggregate to material handling and specialty equipment, we are committed to building lasting partnerships and empowering our customers’ success.

The G.W. Van Keppel Co. is an Equal Opportunity Employer. Applicants are considered without regard to race, gender, veteran status, disability, sexual orientation, or gender identity.

Job Summary

The G.W. Van Keppel Co., headquartered in Kansas City, Kansas, is seeking a Service Manager to lead our service department and ensure operational excellence. In this role, you’ll manage people, processes, and customer relationships while driving profitability and efficiency. If you have strong leadership skills and a background in service management, we’d like to hear from you.

Responsibilities

• Set and achieve department goals and objectives
• Hire, train, coach, and monitor employee performance
• Provide clear communication and follow-up with customers
• Partner with other departments to maintain effective working relationships
• Travel as needed for training and to support other Van Keppel locations across the Midwest

Benefits

• Competitive pay
• 401(k) with company match
• Comprehensive insurance package
• Paid holidays and PTO

Required

• Previous management experience leading people or teams
• Strong communication and customer service skills
• Experience working in a service department environment
• Experience directly managing employees in a service department

Preferred

• Experience directly managing employees in a service department