Qureos

FIND_THE_RIGHTJOB.

Service Manager

Dubai, United Arab Emirates


Key Responsibilities:

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Hire, manage and develop resources for projects.
  • Ensure that the service quality and service turnaround times are above expectations of the client.
  • Identify areas of improvement to raise the existing Service turnaround time.
  • Create and maintain service reports on ERPs to safeguard client job history.
  • Monitor all process information entered in ERP, POS processed, and petty cash used.
  • Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.
  • Develop, implement, and review operational policies and procedures.
  • Participate in internal audits.
  • Checking all equipment s, spares & documentation ahead of a job to make sure it is ready.
  • Conducting quality assurance and safety checks on all equipment.
  • Resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.
  • Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.

Desired Candidate Profile:

  • Bachelor s degree / Diploma in Electrical Engineering, Electronics / Automation, and instrumentation.
  • Should have a minimum of 8 years & above experience in service & installations of marine products related to NAVCOM/LSA/FFA /Automation/Diving.
  • Excellent academics and technical knowledge and ability to apply learned knowledge.
  • Strong computer proficiency in MS Office applications /Project manager.
  • Should have strong leadership & decision-making skills.
  • Strong analytical skills.
Apply Here

© 2025 Qureos. All rights reserved.