Service Manager – Field Services

We are hiring a Service Manager for a leading MNC industrial equipment & engineering services company based in Lahore. The ideal candidate will lead nationwide and regional field service operations, ensuring timely installation, commissioning, maintenance, and technical support for high-value industrial equipment.

Key Responsibilities:

• Lead and supervise Field Service Engineers deployed across Pakistan and MEA regions.
• Plan resource allocation, assign engineers to service and installation jobs, and monitor progress.
• Evaluate team performance and implement training and development plans.
• Oversee installation, commissioning, troubleshooting, and maintenance activities at client sites.
• Ensure all service operations meet project timelines, budgets, and quality benchmarks.
• Review and validate daily/weekly reports, service logs, and documentation from field teams.
• Provide high-level technical support, coordinating with OEM partners and automation specialists.
• Serve as the primary point of contact for clients on all service-related matters.

Requirements

• Education: Bachelor’s degree in Electrical or Mechatronics Engineering.
• Experience: 7–10 years in industrial field services, including at least 2 years in a supervisory/managerial role.
• Strong technical understanding of automation systems, pumps, valves, UHT plants, and process equipment.
• Hands-on experience in dairy, food, beverage, or similar industrial equipment sectors.
• Ability to manage multiple field teams across diverse locations.
• Willingness to travel extensively (domestic & international).
• Experience with OEM systems (Sidel, Tetra Pak, Krones, KHS, GEA, SPX, etc.) is an added advantage.

What We Offer

Competitive salary and benefits (Company Profit Share, Medical, PF, Project Allowances.

Opportunity to work on major local and international engineering projects.

Job Details

Job Location: Lahore, Pakistan

Working Days: Monday–Friday

Job Type: Full-time

Pay: Rs450,000.00 - Rs500,000.00 per month

Work Location: In person