This role Involves to identify and create value for customers, manage customer relationships, increase brand awareness, Customer feedback and Follow ups.
Job Title: Service Marketing Executive
Location: Palladam Branch
Company: Anamallais Agencies (Stadium)
Department: Service / Customer Relations
Experience: Freshers or Experienced
Qualification: Minimum Graduate / Diploma (Any Discipline)
Salary: ₹15,000 and 28,000 (Based on Experience) + Icentive
Contact: 99423 63600
Address: 3D/4, Pethampalayam Road, Panapalayam, Palladam – 641664
Job Responsibilities:
- Promote and increase the inflow of vehicles to the workshop.
- Conduct customer follow-ups for periodic services, free services, and due reminders.
- Handle service campaigns, service camps, and customer engagement activities.
- Build and maintain good relationships with existing and potential customers.
- Generate leads for service bookings and AMC (Annual Maintenance Contract).
- Coordinate with service advisors and workshop teams to ensure smooth customer service.
- Maintain and update customer database and call records.
- Handle customer feedback and ensure satisfaction.
- Prepare daily/weekly reports on marketing activities and vehicle inflow.
- Support in conducting local promotions, door-to-door campaigns, and corporate visits.
Required Skills:
- Good communication and customer-handling skills.
- Basic knowledge of automobile service operations.
- Proficiency in MS Excel / CRM tools.
- Self-motivated and target-oriented.
- Two-wheeler driving license preferred.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Experience:
- total work: 1 year (Preferred)
- Marketing: 1 year (Preferred)
Work Location: In person