Service Network Development Enginner

About the team:

We are looking for a Service Network Development Engineer for our Sultanbeyli location

What you can look forward to as Service Network Development Engineer:

• Managing all existing, potential and candidate passenger car and commercial vehicle service network points & partners in line with ZF's Optimal Service Footprint strategy
• Expanding the service network and to increase the business potential of the services in the region and to do the necessary work for new business opportunities
• Implement/deploy global workshop concept to local market and do the workshop audits
• Ensuring customer and service network satisfaction
• Solving and/or supporting to solve technical or software malfunctions, trying to increase the capabilities of the workshops and supporting the services for solving the problems

Your Profile as Service Network Development Engineer:

• Bachelor’s degree in engineering (mechanical, automotive, mechatronics are preferred)
• Minimum 5 years’ experience in automotive after-sales services, service network and customer management, preferably experienced in corporate identity applications
• Effective communication and relationship management skills with analytical thinking, well organized and strong coordination skills
• No restriction for traveling and able to actively drive and no military obligation for male candidates
• Proficiency in MS Office and good English knowledge

ERP: The position is part of the ZF Global Employee Referral Program.