Service Support Specialist(5)

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About this opportunity:

The CEM Manager is a pivotal role within our Electromechanical Projects Department at Ericsson, providing comprehensive support and leadership to our monitoring teams. This dynamic position demands a deep understanding of electromechanical projects, superb coordination skills, and the ability to efficiently interface with our esteemed partner, Tawal Company.

What you will do:

• End-End Capacity and Critical Environments Management
• Assignment of Space and Power Request (SPR) for all deployments
• Engage in Infrastructure Deployment and Demand Forecast (IDDF) Studies with stakeholders and reserve capacities for space and power
• Track Sites Capacity and Utilization with Accuracy
• Engage in Site Surveys and Feasibility studies as needed and also for strategic deployment initiatives
• Develop accurate Panel Schedules for all downstream power distributions systems (from DC plant to Racks) and upload them in the designated tool.
• Engage in QA/QC for accuracy of space and power allocation activities along with installation compliance, dismantling and reports
• Develop White Space Design for Green Field and brown Field Expansions or evacuated / modified floor spaces
• Utilize TFIM management systems for real time capacity management and updating assets libraries

The skills you bring:

• 
  Education: bachelor’s degree in engineering or telecommunication
• Minimum years of experience: 5 to 10 years of Project Management experience
• Proven experience passive telecommunications industry.
• Strong knowledge of electromechanical projects and relevant industry standards.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills, with an emphasis on customer service orientation.
• Ability to coordinate and work effectively with diverse teams.
• Strong problem-solving and decision-making skills.
• Proficient in using office software and communication tools.

• Financial Skill & Analysis Skills
• Business Understanding
• Consultative Selling Skills
• Customer and Market Insight
• Negotiation, Persuading & influencing Skills.
• Project Management Skills
• Occupational Health & Safety (OHS)
• Leading & supervising
• Planning & organizing
• Proficiency in the English Language
• Project sales process
• Contract management
• 3rd pp suppliers’ management experience